SERVICE AND MAINTENANCE

Ongoing maintenance of system performance and high grade components guarantee a long service life and the highest availability.

In order to safeguard these aspects over the long term, our service specialists provide our clients with expert service and maintenance. We prevent unscheduled downtimes and repairs with maintenance and service contracts that are individually tailored to your requirements. In doing so, we go beyond the recommendations of engine manufacturers. Instead, we also apply our many years of experience gleaned from the sheer number of projects we've completed. Your benefits are predictable costs and successful system operation.

Here's what we offer our customers

  • Custom maintenance levels
  • Partial service
  • Full service
  • Individual service packages
  • Fault rectification
  • Repairs and maintenance
  • Professional spare parts management
  • Remote control and monitoring for operations optimisation and output review
  • Major revision, i.e. general overhaul of the engine for optimisation and maintenance purposes

What are the specific benefits of the service packages?

Our tailor-made service packages offer you a range of benefits:
  • High system availability
  • High viability
  • Maximum system efficiency
  • Quick response times in case of faults
  • Comprehensive service network with our own specially trained service partners
  • Professional spare parts management with rapid sourcing of spare parts, which means fewer failures and longer system availability
  • Complete cost control

FREE
AND INDIVIDUAL CONSULTATION

Call us: 08751/74-2266 (Mon. to Thurs. 8:00-18:00; Fri. 8:00-15:00) or send us a message.

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WHAT REQUIREMENTS
MUST BE MET?

A small number of requirements must be met for a maintenance contract with WOLF Power Systems.

In order to be able to guarantee reliable service, you'll need an internet connection with DSL speed at the system site. If this is not available, you'll need a UMTS card. This allows us to resolve many problems via remote access without having to send out a member of the service team. After all, 70 % of fault messages can be resolved by professional remote maintenance without visits by service staff.

Partial maintenance contract services

[With a partial maintenance contract, we carry out regular maintenance work on your CHP system at specific intervals (regular maintenance periods) according to the engine manufacturer's specifications. Regular maintenance work includes the following:

  • Oil change
  • Oil filter change
  • Air filter change
  • Spark plug change
  • Valve adjustment

Full maintenance contract services

Full maintenance also includes regular maintenance at specific intervals (regular maintenance periods). This contract additionally includes any repair work necessary to remedy any operating faults, as well as materials needed outside of regular maintenance, unlike with partial maintenance contracts.

LONGER RUNTIMES
THANKS TO REMOTE MAINTENANCE

Remote maintenance by WOLF Power Systems means you can quickly and easily resolve up to 70 % of faults.

The fault message is displayed directly in our customer service centre, where we immediately check whether a real system fault is present. In most cases, this allows us to decide in just a few minutes whether the problem can be resolved directly by the service centre or if a member of the service team is needed on site. What this means for you:

  • Faults can be resolved more quickly
  • High system availability
  • Quick response time
  • Users can control their systems themselves with the WOLF Smartset app

REQUEST A
CUSTOM OFFER NOW

Call us: +49 (0) 8751 / 74-0

You can reach us by telephone Monday to Friday between 8:00 and 18:00. Alternatively, send us a message and we'll get in touch.

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WOLF POWER SYSTEMS BROCHURES

Would you like more detailed information about us and our services? You can download additional documents as PDFs here.